FAQs
What makes TWIS unique?
We believe fashion can bring people together! Our clothes are designed and made entirely within Los Angeles, supporting local vendors and talent. We celebrate what it means to be from "home" by featuring local designs and giving back a portion of profits to different LA non-profits each season.
How can I learn more about TWIS's story?
Curious about the inspiration behind TWIS? Head over to our Mission Page: https://twis.clothing/pages/our-mission. You'll discover the journey that led us here and what drives our passion for fashion.
How can I find out about upcoming collections or new releases?
Be the first to know! Sign up for our texting program to receive updates on upcoming collections and new releases straight to your phone.
Can I partner or collaborate with TWIS?
Yes, we welcome partnership and collaboration opportunities at TWIS! Whether you're an individual, organization, or business with shared values and goals, we're open to exploring mutually beneficial partnerships. Please reach out to us via our contact page to discuss potential collaborations further. We look forward to hearing from you!
How should I wash my T-shirt?
Use a delicate or hand-wash cycle with cold water to minimize the risk of color fading and lettering damage.
How long does shipping take?
For domestic purchases, our standard shipping typically takes between 3 to 9 days. Once your order is processed, you can expect your package to arrive within this timeframe. Please note that shipping times may vary depending on your location and any unforeseen circumstances.
Do you offer international shipping?
Yes! we ship anywhere.
What is the return policy?
Our return policy allows for returns within 14 days of the purchase date. If you're unsatisfied with your purchase or encounter any issues with the product, you can initiate a return within this timeframe. Please ensure the item is in its original condition and packaging.